Help Center

FAQ

About BOX

What is OTSUMAMI?

What is the difference with other snack boxes?

About shipping

How long will it be shipped after ordering?

How long will it arrive from shipping?

Can I check the delivery status?

Can I send it to a different address?

Can I cancel my order?

About payment

What kind of payment method I can be?

Is refund possible?

Can I pay outside the USD?